Term and Conditions

Last Updated: [Insert Date]

1. Our Shop & Philosophy

Da Vinci Shop (artaccessorysales.com) is a premium provider of professional art materials serving artists worldwide. We curate high-quality products including acrylics, oils, watercolours, brushes, and specialised tools to support your creative journey.

2. User Obligations and Responsibilities

As a valued customer, you agree to:

• Provide accurate, current, and complete information during account creation and checkout
• Use the website and products only for lawful purposes
• Not reproduce, duplicate, or resell our products without authorization
• Comply with all applicable laws regarding the use of art materials in your jurisdiction
• Review product safety information before use, especially regarding hazardous materials

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our professional-grade art supplies. However, slight variations in colour or texture may occur due to:

• Screen display differences
• Natural variations in handmade products
• Batch differences in pigments and mediums

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

3.3 Health and Safety

Some art materials may contain hazardous components. By purchasing, you acknowledge responsibility for:

• Reading all product safety information
• Using appropriate protective equipment
• Proper storage and disposal of materials

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We carefully prepare each order within 1-2 business days.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment details.

4.3 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to:

• Material cost changes
• Currency fluctuations
• Shipping cost adjustments

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: EMS for orders over £50, 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for any import duties or taxes.

5.3 Delivery Issues

If your order is delayed or damaged in transit, please contact us immediately at [email protected] with order details and photos if applicable.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging. Non-returnable items include:

• Opened containers of acrylic painting mediums and additives
• Used adhesives & glues
• Opened brush cleaning solutions & pots
• Custom-mixed artists’ pigments

6.2 Return Process

To initiate a return:

1. Email [email protected] with your order number and item details
2. Wait for return authorization (2 business days)
3. Ship items to: 31 Gaythorne Rd, Bradford, GB BD2P 5WX using a trackable service

6.3 Refunds

Refunds are processed within 5 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return results from our error.

7. Intellectual Property

All content on artaccessorysales.com, including product descriptions, images, and branding, is the property of Da Vinci Shop and protected by intellectual property laws. You may not:

• Reproduce any content without express written permission
• Use our branding or product names for commercial purposes
• Reverse engineer or replicate our proprietary products

8. Liability Limitations

Da Vinci Shop shall not be liable for:

• Indirect, incidental, or consequential damages from product use
• Artwork outcomes resulting from material use
• Delivery delays beyond our reasonable control
• Incorrect use of art materials contrary to safety guidelines

Our total liability for any claim shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We handle your personal information in accordance with our Privacy Policy and GDPR requirements. We only collect data necessary for order processing and service improvement.

10. General Provisions

10.1 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

10.2 Governing Law

These Terms are governed by English law. Any disputes shall be resolved in English courts.

10.3 Contact Information

For questions about these Terms:

Da Vinci Shop
31 Gaythorne Rd, Bradford, GB BD2P 5WX
Email: [email protected]
Phone: +44 (0)1274 000000